qualifacts platforms

End-to-End Solutions for Certified Community Behavioral Health Clinics (CCBHC)


Becoming a Certified Community Behavioral Health Clinic (CCBHC) is a complex process. If you are expanding your services to include a CCBHC treatment model, an experienced EHR partner can support your clinical, compliance, and reporting requirements.

Qualifacts is the leader in CCBHC support proudly serving 163 CCBHCs, which is 33% of all CCBHCs in the United States. We have supported the CCBHC model since the Substance Abuse and Mental Health Services Administration (SAMHSA) announced its demonstration grant awards to eight states.

Qualifacts offers dedicated subject matter expertise and consulting on the CCBHC journey, from RFP response to ongoing updates to criteria, programs and services.

Call us today at 866-386-7655 or use the form to schedule a custom demo directly with our CCBHC program manager.

Qualifacts by the numbers

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Why Qualifacts?

Reporting & Analytics Tailored for CCBHC Needs

120+ standard reports, plus full support for state-specific requirements and alerts. You can expect advanced reporting and analytics capabilities, as well as dashboards, to track outcome measures, program performance, and other operational key performance indicators (KPIs) specific to CCBHCs

Simplified Billing

Our simplified billing module gets you reimbursed for billable services accurately and efficiently, including support for the complexities of alternative payment models such as Prospective Payment System (PPS) billing.

Treatment Planning

Partnering with Qualifacts gives your CCBHC highly configurable treatment plan modules that support the cross-functionality of CCBHC care models. Gain visibility into assessments, outcomes, goals, objectives, interventions, and activities — informed by optional evidence-based decision support at the point of care.


Flexibility for your organizational requirements. Self-service allows you to add and update programs, services, and locations without IT. Customize workflows and service documents through configurable forms, use appointment reminders to optimize staff time, fill gaps in the schedule promptly, and reduce wait times for new clients.

Outcomes Measures

Use reports to track outcome measures, including caseload characteristics.


HIPAA compliant, ONC API, e-labs for the electronic exchange of lab orders and results, electronic prescribing of both controlled and non-controlled medications with formulary and drug interaction checks at the point of prescribing with PDMP without an outside portal.

CCBHC User Group/Cohort
Our monthly CCBHC Cohort is a gathering that serves as an invaluable platform for learning, peer support, and collaboration. In this diverse mix of mature and new CCBHCs, you’ll find a network of like-minded individuals who share your vision and can relate to your challenges. It’s a place where questions are answered, ideas are shared, and successes are celebrated together. Our CCBHCs consistently share with us that this peer-driven support is one of the most significant assets we offer because they learn so much from one another. As a member of our CCBHC Cohort, you will enjoy exclusive benefits such as:

Resources for CCBHCs

CCBHC Launch Checklist: Prepare Your Team for a Successful Transition

CCBHC Grantees and the Importance of Disparity Impact Statements

Tips for CCBHC Cost Reporting for Medicare’s Prospective Payment System (PPS) Billing

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Managing Your CCBHC Transformation | Supporting the Five Stages of the CCBHC ExperienceManaging Your CCBHC Transformation | Stage 1 Contemplation and PlanningManaging Your CCBHC Transformation | Stage 2 Funding and Launch

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Managing Your CCBHC Transformation | Stage 3 Certification and Data CollectionManaging Your CCBHC Transformation | Stage 4 Reporting and Stabilization
Managing Your CCBHC Transformation | Stage 5 Continuous Quality Improvement

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What Our Customers Are Saying

Ecker Center for Behavioral Health: A CCBHC Partnership Story

Qualifacts announces new partnership with Elizabeth Layton Center in Ottawa, KS

Wayside Recovery Center | CCBHC Customer Success Story

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