End-to-End Solutions for Certified Community Behavioral Health Clinics (CCBHC)
WHEN YOU CHOOSE QUALIFACTS YOU GET A TRUE CCBHC PARTNERSHIP.
Becoming a Certified Community Behavioral Health Clinic (CCBHC) is a complex process. If you are expanding your services to include a CCBHC treatment model, an experienced EHR partner can support your clinical, compliance, and reporting requirements.
Qualifacts is the leader in CCBHC support proudly serving 163 CCBHCs, which is 33% of all CCBHCs in the United States. We have supported the CCBHC model since the Substance Abuse and Mental Health Services Administration (SAMHSA) announced its demonstration grant awards to eight states.
Qualifacts offers dedicated subject matter expertise and consulting on the CCBHC journey, from RFP response to ongoing updates to criteria, programs and services.
Call us today at 866-386-7655 or use the form to schedule a custom demo directly with our CCBHC program manager.

Qualifacts by the numbers
- #1 Best in KLAS Software 2023
- 96% Customer Retention
- 160+ CCBHC Customers
- 2,400 Customers and 75,000 Providers
- $10 Billion Claims Processed Per Year
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Why Qualifacts?
120+ standard reports, plus full support for state-specific requirements and alerts. You can expect advanced reporting and analytics capabilities, as well as dashboards, to track outcome measures, program performance, and other operational key performance indicators (KPIs) specific to CCBHCs
Our simplified billing module gets you reimbursed for billable services accurately and efficiently, including support for the complexities of alternative payment models such as Prospective Payment System (PPS) billing.
Partnering with Qualifacts gives your CCBHC highly configurable treatment plan modules that support the cross-functionality of CCBHC care models. Gain visibility into assessments, outcomes, goals, objectives, interventions, and activities — informed by optional evidence-based decision support at the point of care.
Flexibility for your organizational requirements. Self-service allows you to add and update programs, services, and locations without IT. Customize workflows and service documents through configurable forms, use appointment reminders to optimize staff time, fill gaps in the schedule promptly, and reduce wait times for new clients.
Use reports to track outcome measures, including caseload characteristics.
HIPAA compliant, ONC API, e-labs for the electronic exchange of lab orders and results, electronic prescribing of both controlled and non-controlled medications with formulary and drug interaction checks at the point of prescribing with PDMP without an outside portal.
- Specialized training, webinars, and learning opportunities specifically targeted to CCBHCs, equipping you with the knowledge and skills to excel in your program.
- Regular updates and information tailored specifically to CCBHCs
- One hour of free consultation with a Qualifacts Subject Matter Expert (SME) on any topic related to CCBHCs, providing you with personalized guidance and insights.
- Share experiences, exchange ideas, and draw inspiration from those who understand the unique challenges you face.
- Connect with a nationwide network of agency leaders and experienced professionals who share information, best practices, and valuable state-by-state insights.
Resources for CCBHCs



CCBHC Launch Checklist: Prepare Your Team for a Successful Transition
CCBHC Grantees and the Importance of Disparity Impact Statements
Tips for CCBHC Cost Reporting for Medicare’s Prospective Payment System (PPS) Billing






What Our Customers Are Saying



Ecker Center for Behavioral Health: A CCBHC Partnership Story
Qualifacts announces new partnership with Elizabeth Layton Center in Ottawa, KS
Wayside Recovery Center | CCBHC Customer Success Story